Support

It is most required in today’s ever changing business environment that a customer should get regular support on the software and timely updations. Hence it is our endeavor at Spysoft to provide quality support to our esteemed clients. We at Spysoft offer following options for you to get the best possible support at the most reasonable price.

First Year Support

On-Site Visit

During the first year of software purchase, you will get 6 free on site visits by qualified software executive at the place of installation of software. The assistance will be in the form of installation of Bimamitra software package, training to better understand the software, updation etc.

Updation

It is our utmost desire that you should be using the latest version of the software so that you can make correct presentation to your customer. In order to keep your software updated, we provide you with two options:
  • Updation through CD
  • To speed-up the updation on time, we courier the latest updated Auto-run CD which on inserting will immediately update the software.

  • Updation through Internet
  • You also have the option to update your software to latest version by downloading the latest update through our website www.spysoft.com.

Second Year Onward Support

Comprehensive AMC Pack

Free Of Charge Support

Telephonic Support

You can talk to our technical support executive and get answers to all queries (Installation, Configurations, solution on Bimamitra, general usage related questions, etc…) by calling us between 10 AM to 6 PM on 022 2812 3000 / 3271 3000.

Correspondence

You can post your queries, suggestions / advice to our office (address given below) or email to support@spysoft.com. Our support team will correspond to on the action taken towards your important correspondence.

Mailing Address: H/111-113, Poonam Srushti, Latiff Park, Opp S. K. Stone, Mira-Bhayandar Road, Mira Road (E), Thane - 401107.